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How To Use This Tool:
To find answers to common RFP and RFI questions, select a tag, or, search for terms like "security", "performance", etc. You will find common questions and answers grouped together in one record. Follow the tag links to refine your search. Supporting downloads and documentation are available, below.
Please login to obtain download access to additional supporting documentation. Registered users can also contribute to the database. You can request access by Contacting Us.
Supporting Documents
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Content with tag system documentation .
Information System Documentation
Q:
Do you maintain information system documentation for secure configuration, installation, operation, effective use, maintenance of security features/functions, and known vulnerabilities?
A:
Yes. Omegabit maintains an extensive operational wiki and profile/dossier of each Client infrastructure "stack" and all relevant configuration information. This same system provides detailed technical procedures based on regularly updated defaults, with added customer-specific annotations and adjustments, which helps to apply best practices out-of-the-box and also accommodate necessary changes required by the customer that are relevant and proprietary to their respective environments.
Single point of failure
Q:
Do you have alternate telecommunication service (data and voice) plans in place for the resumption of service and alternate paths to reduce the likelihood from a common single point of failure?
A:
Yes