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How To Use This Tool:  

To find answers to common RFP and RFI questions, select a tag, or, search for terms like "security", "performance", etc.  You will find common questions and answers grouped together in one record.  Follow the tag links to refine your search.  Supporting downloads and documentation are available, below.

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Maintenance - Policy and Procedures

Q:

Are there documented procedures to facilitate the implementation of the information system maintenance policy and associated system maintenance controls?

Are all information systems maintenance and repairs tracked, scheduled, reviewed and approved prior to implementation?

Are security controls verified following maintenance or repair actions?

Do you track, approve, control, monitor the use of, and maintain information system maintenance tools on an ongoing basis?

Do you check all media containing diagnostic and test programs for malicious code before the media is used in the information system?


A:

This is inherent to our regular mode of operations and procedures; see previous answers concerning change management and control, documentation and procedure; the same answers apply. ref: Omegabit Operations Wiki

Yes

Yes

Yes

Yes



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Testing in non-production

Q:

Do you restrict the use of production or "live" data in the non-production system for the purpose of testing?


A:

This is at the discretion of the Client and specific environment implementation. Liferay and Omegabit will abide by whatever is stipulated.



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