Local SAN and backup snapshots occur twice, daily of all operational and Client/tenant data. Offsite archives of backup snapshots operate continuously and is typically <5 minutes behind local backup via secure high-speed transver over a dedicated fiber link to an alternate facility over a privately managed switched circuit with tunneled encryption. See the SLA for retention details; standard retention is stated as "Backups should be considered for disaster recovery purposes only. Our retention policy is variable and based upon data volume. Depending upon the environment rollbacks to the previous several days, weeks are available, but with sporadic snapshots between periods. Therefore, a specific point-in-time recovery may not be possible. We are typically able to restore backward up to several weeks depending upon the total size of your store." A 45 day retention is typical. However, custom retention policies are easily accomodated if a more specific policy is required, on request.